Privacy Policy

Privacy Policy for Purchase Green Utah County
Effective Date: June 4, 2025
Last Updated: June 4, 2025

Purchase Green Utah County ("we," "our," or "us") respects and protects your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you interact with our services, website (https://www.purchasegreenutah.com), or communication channels, including email and SMS.
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INFORMATION THAT WE COLLECT

We collect a variety of information from you when you visit our website, request a consultation, or interact with us via communication platforms. By accepting this Privacy Policy, you consent to our collection, processing, and limited use of your data as outlined below.

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PERSONAL DATA

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Includes identifying information such as:

• Name
• Phone number
• Email address
• Service/project address or location details
• Service preferences (e.g., artificial turf type, installation details)
• Communication preferences

You provide this data voluntarily, such as by filling out our “Schedule a Consultation” form, contacting us, or requesting a quote. Refusing to provide this data may limit your ability to use our services.

DERIVATIVE DATA

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Includes data automatically collected when you interact with our website:

• IP address
• Access dates and times
• Pages visited and session activity

We may also use cookies and analytics tools (e.g., Google Analytics) for technical tracking and improving site performance.

FINANCIAL DATA
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Used to process payments for services, deposits, or invoices:

• Credit/debit card information (securely processed via third-party processors such as Stripe)
• Billing address

We do not store full payment data on our systems. Please review the privacy policies of our payment processors:

• Stripe: https://stripe.com/privacy

SOCIAL NETWORKING DATA
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If you interact with us via platforms like Facebook or Instagram (e.g., liking or sharing posts), we may access public information such as:

• Name
• Profile information
• Email (if provided)
• Demographics

You can control what data is shared through your social network account settings.

OTHER DATA
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Occasionally, you may provide additional data through surveys, contests, promotional entries, or testimonials.

HOW WE USE YOUR INFORMATION
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We use collected data to:

• Schedule and manage consultations or installation appointments
• Deliver services and provide follow-up support
• Send appointment reminders and updates via SMS or email
• Process payments and issue receipts
• Send limited promotional offers (opt-in only)
• Respond to inquiries and support requests
• Improve user experience and website performance
• Conduct internal analytics and trend analysis

All data is processed in accordance with legitimate business interests or contractual obligations.
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WHEN DO WE COLLECT INFORMATION?
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This information is collected when you:

• Fill out the “Schedule a Consultation” form on our website
• Request a quote or estimate
• Opt in to receive SMS, email, or phone communications
• Interact with our marketing campaigns (e.g., clicking on ads, responding to emails)
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HOW DO WE PROTECT VISITOR INFORMATION?
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• SSL/TLS encryption for all data transfers
• Restricted access to data by authorized personnel only
• Payment data processed via PCI-compliant third-party processors (e.g., Stripe)
• Secure hosting and CRM platforms

DATA SHARING COMMITMENT
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WE DO NOT SELL YOUR DATA
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We do not sell, rent, or trade your personal data. Your phone number, email, or identifying information will never be sold or shared for promotional purposes.

LIMITED SHARING WITH SERVICE PROVIDERS
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We only share data with vendors that help us operate our services:

• Stripe — for payment processing
• Email platforms (e.g., Mailchimp) — for transactional and opt-in communications
• Web hosts and security partners
• CRM provider (e.g., GoHighLevel) — for managing communications and service workflows
• SMS platform (e.g., Twilio) — for appointment reminders and updates

These providers are required to keep your data secure and only use it for service delivery.

MOBILE INFORMATION & TEXT MESSAGING CONSENT
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We comply fully with carrier guidelines for Application-to-Person (A2P) messaging.

Important disclosures regarding your mobile data and SMS consent:

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Information sharing to subcontractors in support services, such as customer service, is permitted.
• All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

By providing your phone number on our website or booking portal, you explicitly consent to receive:

• Appointment reminders and updates
• Service confirmations and follow-ups
• Limited-time offers (only if you've opted in)

Your mobile number and SMS consent are stored securely and used solely for transactional communication or promotional messages only if you’ve opted in.

You may opt out of promotional messaging at any time by replying "STOP" to SMS. Standard messaging rates may apply.

COOKIES
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We use cookies to:

• Recognize returning visitors
• Store session preferences
• Collect analytics data (e.g., Google Analytics)

You can disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

THIRD PARTY INTEGRATIONS
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GOOGLE

• We use Google Analytics for site usage analytics.
• We use Google Ads Remarketing and Display Network Reporting.

You can opt out or view Google’s Privacy Policy here: https://policies.google.com/privacy

FACEBOOK

• We use Facebook Pixel for ad retargeting and demographic insights.
• We may create Custom Audiences based on website visitors.

You can view Facebook’s Privacy Policy here: https://www.facebook.com/privacy/explanation
Opt Out of Custom Audiences: https://www.facebook.com/settings/?tab=ads

DATA SECURITY
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We implement commercially reasonable technical, administrative, and physical safeguards to protect your data, including:

• Encrypted connections (SSL/TLS)
• Secure user authentication protocols
• Data access restrictions
• Secure third-party integrations

However, no system is 100% secure. By using our services, you accept this inherent risk.

GROUNDS FOR USING YOUR DATA
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• Legitimate Interest: Providing services, communications, and analytics
• Performance of a Contract: Delivering services and managing appointments
• Consent: For promotional messaging and optional services
• Legal Obligations: Fraud prevention, law enforcement compliance

INTERNATIONAL DATA

Data is stored and processed in the United States. By using our site, you consent to the transfer of your data internationally.

DATA RETENTION

We retain your personal data only as long as necessary for service delivery, legal obligations, or until you request deletion.

SECURITY OF YOUR INFORMATION

We use industry-standard methods to protect your data. No system is 100% secure, and by using our services, you accept this risk.

SENSITIVE DATA

Do not submit sensitive data (SSN, health records, religious beliefs, etc.) through our forms. If you do, you consent to our handling of it per this policy.

YOUR RIGHTS

You have the right to:

• Request a copy of your data
• Correct or delete your data
• Withdraw consent
• Object to data processing
• File complaints with a regulatory authority

Contact us at:
parker.duvall@purchasegreen.com
or +1 (801) 851-1415

CAN-SPAM COMPLIANCE
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• We clearly identify promotional emails
• Include unsubscribe links in all email communications
• Promptly remove unsubscribed users from future emails

CONTACT INFORMATION
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Purchase Green Utah County
Website: https://www.purchasegreenutah.com
Email: parker.duvall@purchasegreen.com
Phone: +1 (801) 851-1415

If you have any questions regarding this Privacy Policy, please contact us using the information above.